Continuous improvement process


The continuous improvement process is the constant execution of actions that improve the processes in an organization, minimizing the margin of error and losses to the maximum.

Process management is an essential activity in companies. In this sense, having efficient resource and activity management models provides a competitive advantage in the market. This allows the delivery of products in a more fluid way, offering fast services and having expedited communication channels.

In this sense, the concept of continuous improvement comes on the one hand to analyze these processes, how they are developed, what impact they have and where deviations occur. All this, to deliver a diagnosis on the performance of the process management model. And, additionally, to propose strategies that improve this management and correct these deviations.

Tools for the continuous improvement process

Process management, industrial engineering and the study disciplines associated with optimization have developed some techniques to reduce the margins of opportunity and error and create companies of operational excellence.

Here are some of them:

  • Six sigma: Six sigma is a process management model that reduces variability and uncertainty, eliminating the elements that generate errors or failures.
  • BPM (Business Process Management): Another application model for the continuous improvement process in process management. Its translation into Spanish is almost literal; Business process management, and what he proposes is to move from functional management to one that links the processes within the value chain.

Benefits of having continuous improvement practices

The practices of the continuous improvement process, regardless of which one is chosen to apply in the organization, offers multiple benefits:

  • Due to the constant submission of the testing of the processes, an organizational culture of excellence is generated in the organization. Which is based on the use and good use of time and resources.
  • Each time the processes are eliminating activities that do not add value and that generate "fat" in the chain, developing clean and fast systems.
  • Processes that previously worked separately are automated and articulated.

Continuous improvement avoids the operational stagnation of organizations, which maintain slow production systems for a long time and with a low level of control and sources of information.

Implementing continuous improvement not only makes these systems faster, but also of better quality.

It is important to highlight the use of technology in continuous improvement processes. The acquisition of better management software, the hiring of well-qualified people, constant training in these new systems and the updating of new approaches to continuous improvement are activities that contribute to companies that make better use of their resources and deliver excellent services.

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